Welcome To Little Ant Website!

E-Mail

eva@antjourney.com
Sherry@antjourney.com

whatsApp

+86 136 1255 8315
+86-135-1080-9595
FAQ
Home » Support » FAQ

Have A Question

  • Q How to order?

    A Please confirm the items model and quantity you order . We will send you the formal Proforma Invoice for confirmation. Then will arrange the items delivery after receiving your payment.
  • Q Do you accept OEM & ODM?

    A Yes,We provide custom services including LOGO, packaging, and product appearance. The laser-logo takes 1-3 days. (In the case of sufficient stock of other raw materials) Custom packaging takes about 15 days. (In the case of sufficient stock of other raw materials) Custom product appearance takes about 30 days. (In the case of sufficient inventory of other raw materials)
  • Q How long does it take for orders?

    A
    For sample orders, it takes 2-7 days, depending on whether the raw material has inventory.
    For bulk orders, it takes about 15 days or we can discuss based on the order quantity.
  • Q What's the warranty ? What can I do if something is wrong due to the quality problem?

    A We provide 12 months warranty period from the date of the delivery. If you find any quality problem, just send the picture or the video to us and you will get the solution or free replacemt.
  • Q Are you manufacturer or trading company?

    A We are manufacturer and produce 100% products by ourselves.

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